Delivery & Packing Costs
Free delivery, anywhere within UK mainland when you spend over £75 excluding VAT.
If a customer buys several items, where possible we will try to bundle the items together if we can create a saving for the customer. On completion of your order we’ll contact you to arrange a delivery date/time.
We use a variety of courier services including TNT UK Mail and Royal Mail depending on the size of the item.
Please note that certain surcharges may apply to deliveries to Northern Ireland, Scottish Highlands and Islands. These are costs imposed on us by the carrier as a contract holder and will be detailed in each advert if applicable but if you have any questions please ask before buying.
Note that the option of a 24 hour courier does not apply if delivery is to Northern Ireland, Scottish Highlands and Islands.
All our goods are shipped either on the same day (if payment is received before about 2pm) or the next day (excluding weekends and Bank Holidays). We will always email the customer to confirm when the goods are despatched in any case to keep you informed of progress.
If you have not received your item within 4 working days then let us know. If nothing else it makes us aware that there may be an issue and we can check our despatch logs at this end we can look at the tracking and identify the reason for the delay.
If you have any questions regarding the above please contact us. Phone: 0151 254 2220 E-mail: firstname.lastname@example.org